As with any rental, there are some procedures that need to be followed. We try to simplify these procedures... they are as follows:
Behavior and rules in case of accident, theft, and damages:
- In case of an accident or theft, police have to be notified immediately. A police report or case # is required and MotoHaven Harley-Davidson Rentals needs to be informed immediately. Rules need to be followed, otherwise every insurance coverage will be canceled.
- In case of theft and breakdown, motorcycle replacement cannot be guaranteed.
Maintenance Responsibility:
- At pick-up, a full tank is provided; thereafter fuel costs are at the customer's responsibility.
- Upon return, the motorcycle must have a full tank or else there will be a $25.00. (Fill the tank, it's cheaper!) You can also opt for a "prepaid" tank of fuel. For $20 you don't have to worry about filling up before you drop the bike off.
- It also is the customer's responsibility to check the engine oil level and air pressure in tires at each refueling, as well as reporting mechanical failures immediately.
- Customers may be responsible for mechanical damage due to negligence or failure to provide normal maintenance as covered at the time of orientation.
- We will make every effort to provide the customer with the model requested. We reserve the right to substitute models with similar or higher quality. Should a model of lower grade be offered and accepted, liability will be limited to refund of price difference between model paid for and model taken.
- Motorcycles must be locked at all stops.
Click here for a printable page with this info, along with all the contact info you would need in case of an emergency!
